Policies

Policies

• • Code of Conduct Policy (2019)
  • Code of Ethics Policy (2019)
  • Conflict of Interest Policy (2017)
  • Mutual Respect Policy (2018)
  • Social Media Policy (2024) (see below)

Forms

• • Mutual Respect Policy Complaint Form (fillable PDF)
  • Mutual Respect Policy Complaint Form (MS Word version)

Conflict Resolution

A respectful Canadian Ski Patrol workplace is a work and volunteer environment where all employees and members are treated fairly, difference is acknowledged and valued, communication is open and civil, conflict is addressed early, and there is a culture of respect and cooperation. We all share the responsibility for a safe and healthy work environment at our hills, at Canadian Ski Patrol functions (including training), and in our interactions. See the Calgary Zone Mutual Respect Presentation.

To resolve a complaint:

• • 1. Attempt to resolve the issue with the individual using the S.T.O.P. method (see below).
    2. If the behaviour continues or you feel uncomfortable addressing the individual directly, discuss the issue with your Patrol Leader (PL).
    3. If you and your PL are not able to resolve the issue together, then your PL will help you document the issue and send it to the Calgary Zone’s VP Operations.

The CSP Complaint Resolution Process

*In Step 3, the formal written complaint may be made to any member of the Calgary Zone’s Executive.

If you feel you would like to speak with someone in confidence to discuss an issue and the best course of action at any stage of the process, please reach out to one of our Zone Ombudspeople and you will receive a prompt reply. All communications are kept private. This includes email, which is not administered by the Zone, to ensure your privacy and confidence is maintained.