{"id":11756,"date":"2021-08-28T19:38:24","date_gmt":"2021-08-28T23:38:24","guid":{"rendered":"https:\/\/www.skipatrol.ca\/newsletter\/?p=11756"},"modified":"2022-01-07T17:30:12","modified_gmt":"2022-01-07T21:30:12","slug":"11756","status":"publish","type":"post","link":"https:\/\/www.skipatrol.ca\/newsletter\/2021\/08\/11756\/","title":{"rendered":"Helly Hansen Uniform Ordering Process"},"content":{"rendered":"

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NOTE: We strongly suggest you forward this email to your PLs so they understand the Helly Hansen uniform ordering requirements for this season.\u00a0<\/span><\/i>\u00a0<\/span><\/p>\n

Now is the time to start thinking Helly Hansen uniform orders<\/span>\u00a0<\/span><\/h2>\n

We may not have snow in the forecast for another couple of months, and we want to focus on uniform orders for the upcoming season.<\/span>\u00a0<\/span><\/p>\n

This message is a precursor to the general membership message to be included in the September 5\/5 issue reminding the membership to get their Helly Hansen uniform orders in early to avoid missing out on sizing and product availability.<\/span>\u00a0<\/span><\/p>\n

Now in our second year of providing our members with Helly Hansen winter uniforms, this message will walk you through the following details:<\/span>\u00a0<\/span><\/p>\n

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  1. Ordering deadlines and product availability<\/span>\u00a0<\/span><\/li>\n
  2. Info on products available this year to our members<\/span>\u00a0<\/span><\/li>\n
  3. Name badges compatible with Helly Hansen uniforms<\/span>\u00a0<\/span><\/li>\n
  4. The ordering process and shipping details<\/span>\u00a0<\/span><\/li>\n
  5. Returns and reimbursement considerations<\/span>\u00a0<\/span><\/li>\n
  6. Update on Nordic patrol offerings (to come for the 2022\/2023 season)<\/span>\u00a0<\/span><\/li>\n<\/ol>\n

    Ordering Deadlines & Product Quantities<\/span>\u00a0<\/span><\/h3>\n

    All HH uniform orders\u00a0must be\u00a0submitted to National\u00a0(Renee)\u00a0as soon as possible \u2013\u00a0no later than Nov 30, 2021.\u00a0<\/span>\u00a0<\/span><\/p>\n

    Product Offering for the 2021\/2022 Winter Patrol Season<\/span>\u00a0<\/span><\/h3>\n

    You can find the updated catalogue of soft goods available on the Pro Deals section of the member site here<\/a>, including item descriptions and pricing. These items target Alpine patrollers, but some can still be practical for Nordic patrollers (i.e., vests).<\/span>\u00a0<\/span><\/p>\n

    We will also be adding some information about Helly Tech\u00ae, Helly Hansen’s proprietary waterproofing, and\u00a0windproofing\u00a0coatings that are as good, if not better, than Gore-Tex.\u00a0<\/span>\u00a0<\/span><\/p>\n

    Note:\u00a0HH no longer offers white cross crest badges, but we can order these through\u00a0Ferno. If you have members who would like these cross crests, please reach out to National (Renee) for further ordering instructions.\u00a0<\/em><\/p>\n

    Name Badges Compatible with HH uniforms<\/span>\u00a0<\/span><\/h3>\n

    There is a different sized name badge that is to be used with the HH\u00a0jackets (versus the embroidered name badge that fits the Avalanche uniform offering). We will send out a separate note about name badge ordering details in the next two weeks with instructions. We are informing the membership in the\u00a0Sept 5\/5 newsletter if they are ordering a HH jacket they must also order a compatible name badge.<\/span>\u00a0<\/span><\/p>\n

    The Ordering Process & Shipping\u00a0<\/span>\u00a0<\/span><\/h3>\n

    We are using the same ordering system as last year. You can download the order form here.<\/span>\u00a0<\/span><\/p>\n

    The flow is as follows:<\/span>\u00a0<\/span><\/p>\n

    Step 1:<\/span><\/i>\u00a0ZP\/designate submits order to National (Renee).<\/span>\u00a0<\/span><\/p>\n

    Step 2:\u00a0<\/span><\/i>National\u00a0(Renee)\u00a0confirms all items and sizes are available with HH.<\/span>\u00a0<\/span><\/p>\n

    Step 3:<\/span><\/i>\u00a0ZP\/designate is advised as to the order total (including shipping charges) and if the entire order can be fulfilled based on inventory.<\/span>\u00a0<\/span><\/p>\n

    Step 4:<\/span><\/i>\u00a0ZP\/designate provides full payment for order.<\/span>\u00a0<\/span><\/p>\n

    Step 5:<\/span><\/i>\u00a0<\/span>National\u00a0(Renee)\u00a0sends order to HH to be processed.\u00a0<\/span>\u00a0<\/span><\/p><\/blockquote>\n

    We ask that you group your orders by the patrol\/resort team and identify one location HH can ship to when placing your order. Last year, we had some hiccups with items shipped directly to the patroller’s homes, not one spot. Ensure the order form has the ship-to address identified, and the person receiving the order is aware they are getting the shipment.<\/span>\u00a0<\/span><\/p>\n

    Order 1 Example:<\/span><\/i>\u00a0Patrol team Beaver Valley has five items in their order. They would like the entire order shipped to the Beaver Valley Patrol Leader’s home, and they will work with the patrollers to collect their order from them.<\/span>\u00a0<\/span><\/p>\n

    Order 2 Example:<\/span><\/i>\u00a0Patrol team Lake Louise has 18 items in their order. They would like the entire order shipped to Guest\u00a0Services\u00a0at the resort, and the Patrol will then place all orders in the Patrol Hut to distribute at the first group meeting.<\/span>\u00a0<\/span><\/p><\/blockquote>\n

    We are requesting making a single-location shipment (vs. sending an order to individual patrollers) for two reasons:<\/span>\u00a0<\/span><\/p>\n